Privacy Policy

BM Medical Courier Services Inc. (“we,” “us,” or “our”) provides medical courier and healthcare transportation services in Central Florida. This policy explains what information we collect through this website, how we use it, and the choices available to you.

By using this website or submitting information through it, you agree to the practices described here.

Information you provide directly: when you submit our quote or contact form, we collect the details you enter — typically your name, organization, email address, phone number, the service you are interested in, how frequently you need it, and any route details you choose to describe.

Information collected automatically: like most websites, our hosting platform may record standard technical information such as pages visited and general usage data. We do not use this website to build advertising profiles of visitors.

We use the information you submit to respond to your enquiry, prepare a quote, and communicate with you about services you have asked about. We may also use it to maintain records of our business communications.

We do not sell, rent, or trade your personal information to third parties.

This website is designed for business enquiries only. Please do not submit protected health information, patient records, Social Security numbers, payment card details, or other sensitive personal data through our web forms. Our quote form asks only for the business contact and route details needed to prepare a quote.

If you need to send information that requires secure handling, contact us by phone first so we can arrange an appropriate method.

In the course of providing courier services, we may handle delivery documentation such as pickup and drop-off logs, signatures, and package descriptions. This information is used to perform the service, maintain chain-of-custody records, and satisfy our obligations to the organizations we serve. It is handled confidentially and shared only as necessary to complete a delivery or as required by law.

We may share information with service providers who help us operate the business — for example, our website hosting platform and email delivery providers — strictly to the extent needed for them to perform those functions.

We may also disclose information where required by law, regulation, legal process, or to protect the safety and rights of our personnel and others.

We retain enquiry information for as long as needed to respond to it and to maintain ordinary business records. Service documentation is retained as required for our operational and legal obligations.

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we stop contacting you. We will respond within a reasonable timeframe.

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after a change constitutes acceptance of the revised policy.